Return Policy

SHIPPING AND REFUND POLICY

Uspillsmart.com makes sure that you are actually satisfied with your purchase. If there is any cause of complaint, please go through our cancellation, return, and refund policy to draw a smooth resolution to the problem.

CANCELLATION

Cancellations are permitted without any doubt along with a reversal of total amount paid by the customer. This is applicable only till the time product is not shipped from our warehouses. In case of queries, you can contact our Customer Care Team. We assure to assist you in cancellation of your order.

RETURN

Returns are acceptable with replacement of the products or reversal of total amount paid by the customer with seven days of receiving of product. On the other hand, returns are restricted to following cases:

  • In case of defective or damaged products: If upon delivery of product you notice that the product is received in damaged condition, need not to worry, immediately notify our Customer Care Team, we will provide you refund or send an alternate product based on your requirement after necessary confirmation.
  • We make sure that the contents of your delivery and the original packing get returned in addition to defective or damaged products.
  •  In case of wrong delivery like different product being shipped: Need not to worry, if upon product delivery, you find that we have sent a different product, without any delay; inform our Customer Care team. We assure you a proper refund, or send a replacement product, according to your requirement.

REFUND

We will start your refund within 3 working days of our verification. Still, it may take one to two weeks to get it credited in your bank as this engrosses inter-bank refund processes which may require time.

SHIPPING ADDRESS

To facilitate effective and timely deliveries and good services, you are requested to enter correct pin code in the shipping address field of the Registration Form. In addition to this, it is very important for us to have your contact details like contact number, so please give your correct phone number as well while registering.

 

*We hold back the right to modify or revise above stated policies at any time by placing a notice on the website. Such alterations or updations shall be effective instantly upon posting on the website.”